Certified Scanner Model Not Listed in VRS 5.1.2 Scanner Configuration
Issue
The Scanner model does not appear in the Kofax VRS 5.1.2 Scanner Configuration screen even though it is listed as being certified for use with Kofax VRS 5.1.2 in the online Scanner Configurator.
Cause
The scanner list in the Kofax VRS Administration Console's Scanner Configuration screen contains those scanners that were certified for use with Kofax VRS 5.1.2 at the time that Kofax VRS 5.1.2 was first released.
Solution
When Kofax certifies a scanner after the General Release of Kofax VRS 5.1.2, a Component Installer for that scanner is released on the Kofax VRS Product Release Information page.
Installing the Component Installer will add the scanner to the VRS Administration Console's Scanner Configuration screen, install scanner model-specific settings, and select the scanner as the default scan source.
To add support for scanners that were certified for use with Kofax VRS 5.1.2 after its General Release:
- Go to the Kofax VRS Product Release Information page
- Download the Component Installer for the Scanner
- Install the Component Installer
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax VRS | 5.1.2 | ALL | ALL | Alaris E1025 Alaris E1035 Avision AD230U Avision AD240U Canon DR-S150 Epson DS-870 Epson DS-970 Fujitsu fi-800R Fujitsu fi-7300NX Fujitsu fi-7800 Fujitsu fi-7900 HP 2000 s2 HP 3000 s4 HP 5000 s5 HP 4000 snw1 HP N7000 snw1 Panasonic KV-SL1035 MK2 Panasonic KV-SL1036 MK2 Panasonic KV-SL1055 MK2 Panasonic KV-SL1056 MK2 Panasonic KV-SL1066 MK2 Panasonic KV-SL1077 MK2 |
Article # 3033945