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Certified Scanner Model Not Listed in VRS 5.1.2 Scanner Configuration

Article # 3033945 - Page views: 193

Issue

The Scanner model does not appear in the Kofax VRS 5.1.2 Scanner Configuration screen even though it is listed as being certified for use with Kofax VRS 5.1.2 in the online Scanner Configurator.

 

Cause

The scanner list in the Kofax VRS Administration Console's Scanner Configuration screen contains those scanners that were certified for use with Kofax VRS 5.1.2 at the time that Kofax VRS 5.1.2 was first released. 

 

Solution

When Kofax certifies a scanner after the General Release of Kofax VRS 5.1.2, a Component Installer for that scanner is released on the Kofax VRS Product Release Information page. 
 

Installing the Component Installer will add the scanner to the VRS Administration Console's Scanner Configuration screen, install scanner model-specific settings, and select the scanner as the default scan source.
 

To add support for scanners that were certified for use with Kofax VRS 5.1.2 after its General Release:

  1. Go to the Kofax VRS Product Release Information page 
  2. Download the Component Installer for the Scanner
  3. Install the Component Installer

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax VRS 5.1.2 ALL ALL Alaris E1025
Alaris E1035
Avision AD230U
Avision AD240U
Canon DR-S150
Epson DS-870
Epson DS-970
Fujitsu fi-800R
Fujitsu fi-7300NX
Fujitsu fi-7800
Fujitsu fi-7900
HP 2000 s2
HP 3000 s4
HP 5000 s5
HP 4000 snw1
HP N7000 snw1
Panasonic KV-SL1035 MK2
Panasonic KV-SL1036 MK2
Panasonic KV-SL1055 MK2
Panasonic KV-SL1056 MK2
Panasonic KV-SL1066 MK2
Panasonic KV-SL1077 MK2

 

Article # 3033945
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