Certified Scanner Model Not Listed in VRS 5.2 Scanner Configuration Screen
Issue
The Scanner model does not appear in the Kofax VRS 5.2 Scanner Configuration screen even though it is listed as being certified for use with Kofax VRS 5.2 in the online Scanner Configurator.
Cause
The scanner list in the Kofax VRS Administration Console's Scanner Configuration screen contains those scanners that were certified for use with Kofax VRS 5.2 at the time that Kofax VRS 5.2 was first released.
Solution
When Kofax certifies a scanner after the General Release of Kofax VRS 5.2, a Component Installer for that scanner is released on the Kofax VRS Product Release Information page. Installing the Component Installer will add the scanner to the VRS Administration Console's Scanner Configuration screen, install scanner model-specific settings, and select the scanner as the default scan source.
To add support for scanners that were certified for use with Kofax VRS 5.2 after its General Release:
- Go to the Kofax VRS Product Release Information page
- Download the Component Installer for the Scanner
- Install the Component Installer
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax VRS | 5.2 | ALL | ALL | Avision AD8120P Avision AD8120U Epson DS-530 II Epson DS-575W II Epson DS-730N Epson DS-770 II Epson DS-30000 Epson DS-32000 Fujitsu fi-800R HP N4000 snw1 HP 5000 s5 HP N7000 snw HP 2000 s2 HP 3000 s4 InoTec SCAMAX 6x1 Kodak E1025 Kodak E1035 Kodak S2040 Kodak S2050 Kodak S2060w Kodak S2070 Kodak S2080w Kodak S2085f Kodak S3060 Kodak S3060f Kodak S3100 Kodak S3100f Kodak S3120 Panasonic KV-S5058 Panasonic KV-S5078Y Visioneer Patriot D40 Xerox DocuMate 6440 Xerox W110 Xerox W130 |