Error loading DLL with VRS 5.x and Fujitsu fi-6770A scanner.
Mismatch between Selected scanner scanner source and physical Scanner USB connection.
Scanner was showing on Device manager as fi-6770dj (SVRS Software)
Scanner source selected was pointing to fi-6770A (HVRS Hardware)
if desired SVRS source:
- Download and Install the legacy ISIS driver from scanner vendor website
- then select the scanner fi-6770 on the VRS Admin Console | Scanner Configuration
if you want to use it as fi-6770A then:
- switch the USB port on the back of the scanner to the other port (CGA port)
Level of Complexity
|Kofax VRS OEM||5.1.265||ALL||fi-6770A