License Does not Include Image Processing Error 20451 Loading HP Scanjet 7000 s3 with HP OEM VRS 5.1
Article # 3033118 - Page views: 128
Issue
The following error occurs when attempting to load an HP Scanjet 7000 s3 using HP OEM VRS 5.1.0.0.0.1524 in a third-party scanning application:
20451 - License does not include image processing. Please select another source.
Cause
This issue may occur if the HP OEM VRS 5.1.0.0.0.1524 fails to apply a Desktop-level HP OEM VRS 5.x Professional license to the HP 7000 s3 scan source.
Solution
To resolve this issue, download and install HP OEM VRS 5.1.1.10.0.2017 from HP's website:
- Go to HP's site: https://support.hp.com/us-en/drivers/selfservice/hp-scanjet-enterprise-flow-7000-s3-sheet-feed-scanner/10431055
- How to Step 2: Under Software downloads download 5.1.1.10.0.2017
- Verify correct license is seen (Desktop)
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| HP OEM VRS | 5.1 | 5.1.0.0.0.1524 | ALL | HP Scanjet 7000 s3 |
Article # 3033118