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License Does not Include Image Processing Error 20451 Loading HP Scanjet 7000 s3 with HP OEM VRS 5.1

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Article # 3033118 - Page views: 28

Article # 3033118 - Page views: 28

Issue

The following error occurs when attempting to load an HP Scanjet 7000 s3 using HP OEM VRS 5.1.0.0.0.1524 in a third-party scanning application:

20451 - License does not include image processing.  Please select another source.

 

Cause

This issue may occur if the HP OEM VRS 5.1.0.0.0.1524 fails to apply a Desktop-level HP OEM VRS 5.x Professional license to the HP 7000 s3 scan source.

 

Solution

To resolve this issue, download and install HP OEM VRS 5.1.1.10.0.2017 from HP's website:  

  1. Go to HP's site:  https://support.hp.com/us-en/drivers/selfservice/hp-scanjet-enterprise-flow-7000-s3-sheet-feed-scanner/10431055
  2. How to Step 2:  Under Software downloads download 5.1.1.10.0.2017
  3. Verify correct license is seen (Desktop)

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
HP OEM VRS 5.1 5.1.0.0.0.1524 ALL HP Scanjet 7000 s3

References

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