When scanning in Color at Maximum paper size and 400 DPI or greater using a Fujitsu fi-7x60 or fi- 7x80 PaperStreamIP (ISIS) scanner, Kofax VRS reports the following error:
-7 Out of memory
This issue can occur when the size of the images received from the scanner is greater than the memory allocated to the VRS image buffers.
This issue has been documented in TFS 564608.
To mitigate the impact of the image size on the Kofax VRS image buffers:
- Navigate to the PaperStreamIP (ISIS) scanner driver's Page settings.
- Set Cropping to
End of Page Detection & Overscan.
- Set the End Correction Fill Color to
- Save the changes to the VRS Profile.
Level of Complexity
Article # 3033119