Patch Codes Intermittently Recognized

Issue

Patch Codes are intermittently being recognized.  

Cause

Unlike in previous versions of VRS, 5.2 enables Auto Contrast with a slider value of 3 by default.

From 5.2 Release notes (new features):

Intelligent Cleanup in default VRS profile

If you have a Kofax VRS Elite or OEM Professional license, Intelligent Cleanup settings are enabled automatically in the default VRS profile. These settings support the ability to correct excessive noise on an image, or to remove background patterns from an image (such as the security background that typically appears on printed checks)

Solution

Setting the slider value to 4 has been known to resolve the issue.

Level of Complexity 

Easy

Applies to  

References

N/A

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