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Kofax

Delay loading an OEM VRS scan source

22943
307813

Question / Problem: 

Vcdemo takes a long time (minutes) to launch when using a OEM VRS source.

It will initially display the following message and redisplay it each time it is cleared:

This action cannot be completed because the other program is busy.
Choose Switch to to activate the busy program and correct the problem.

 

Answer / Solution: 

As a workaround configured the switch, "IGNORECAPTURELICENSE" to ignore Capture VRS Elite license in kofaxreg.xml.  This way it will use the OEM license instead of pulling VRS from the Kofax Capture License utility.
 

Related article:  https://knowledge.kofax.com/VRS__Sca...eady_installed

 

Applies to:  

Product Version Category
OEM VRS - Canon 5.1.1.9 Licensing