Device busy and Engine busy Error 20016 when loading Canon DR-G1130 in 3rd Party application with Canon OEM VRS 5.1.1010
Question / Problem:
Attempts to load a Canon DR-G1130 scan source in a 3rd Party scanning application using Canon OEM VRS 5.1.1010 result in the following errors:
20016 - Device Busy
and Engine busy
Answer / Solution:
This issue can occur if Windows is not configured to recognize and use the 8 dot 3 file name format required by Canon OEM VRS 5.1.1010.
To Enable the 8 dot 3 filename format:
-
Run
regedit.exe
-
Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
-
Double-click
NtfsDisable8dot3NameCreation
-
Set the Value data to
0
and click OK -
Reboot the system
Applies to:
Product | Version |
---|---|
VRS-CANON | 5.1 |