Question / Problem:
The following error occurs when attempting to load an HP Scanjet 7000 s3 using HP OEM VRS 18.104.22.168.0.1524 in a third-party scanning application:
20451 - License does not include image processing. Please select another source.
Answer / Solution:
This issue may occur if the HP OEM VRS 22.214.171.124.0.1524 fails to apply a Desktop-level HP OEM VRS 5.x Professional license to the HP 7000 s3 scan source.
To resolve this issue, download and install HP OEM VRS 126.96.36.199.0.2017 from HP's website:
- Go to HP's site: https://support.hp.com/us-en/drivers/selfservice/hp-scanjet-enterprise-flow-7000-s3-sheet-feed-scanner/10431055
- How to Step 2: Under Software downloads download 188.8.131.52.0.2017
- Verify correct license is seen (Desktop)