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VRS OEM Issue Assistance Form


If you have a copy of the VRS OEM product and need assistance, please complete the fields below, providing as much detail as possible, and submit the form. 

IMPORTANT:  If you have a non-OEM VRS product, please do not use this form.  Browse to the VRS / Scanninng Apps Knowledge Base articles to review your product's information.  If you need further assistance with your non-OEM VRS product, please browse to the Customer Portal and submit a Case.

Your Information

Please enter detailed information in the fields below.

Describe your VRS OEM Issue

Please enter the details regarding your VRS OEM issue in the fields below.

Error Message Text & Error Message Number
Scanner/MFP Make & Model
VRS OEM Version